I too was very upset about this. I can see maybe not being able to do actual repairs but why couldn't they do cleaning and just give people a laundry and price list of things that need to be repaired.
This was my first convention with my BN and I was wanting a cleaning only because I can't afford it yet and it has been almost two years since I received my unit. I would like to keep it as maintained as possible but must do it within my means. Cindy -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Powers, Terry (NIH/OD/DEAS) [E] Sent: Tuesday, July 10, 2007 7:21 AM To: Kevin Chao; Derek Roberts; [email protected] Subject: RE: [braillenote] cleaning at convention? Hi Everyone; HW will no longer be doing cleanings or repairs at convention! I am very surprised and discusted. I made it very clear that they should have sent out an e-mail letting us know ahead of time. I had planned to get my unit cleaned at convention. They claim that people said that they were not doing a good job on repairs and they made some comment about about not having the correct equipment for cleaning. No affence, but if the Packmate people can do it, then why cann't HW? Terry Powers -----Original Message----- From: Kevin Chao [mailto:[EMAIL PROTECTED] Sent: Saturday, June 30, 2007 4:05 PM To: Derek Roberts; [email protected] Subject: Re: [braillenote] cleaning at convention? Derek, Yes, I believe so. Just stop by the HumanWare booth for the specific of KeyShop. Be sure to stop by the HumanWare and Sendero Group booth to see the latest products available. The most notable ones including Victor Stream, KeySoft 7.5, and Sendero GPS Version 4.0. If you wish to see the listof changes made between Version 3.5 and Version 4.0, please visit http://www.senderogroup.com Kevin ----- Original Message ----- From: "Derek Roberts" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Saturday, June 30, 2007 3:39 PM Subject: [braillenote] cleaning at convention? > Hello list, > > Just wondering can I get my unit checked at the nfb convention? Thnx, Big > D! > > > > ___ > Replies to this message will go directly to the sender. > If your reply would be useful to the list, please send a > copy to the list as well. > > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
