Hi Sissy: I did know that I would have to send the unit in for battery replacement when I purchased it. However, I purchased one of the first Braille Notes when they came out in 2000. I wanted a portable device that could do e-mail and had a refereshable braille display, and I liked the quality of the products Humanware sold as I had a Braille Companion before getting my Braille Note. So, I was willing to put up with this. However, times and technology have changed since 2000 and I have seen other devices that have user replaceable batteries. I, personally love my Braille Note and want to see it continue to surpass, not just keep up with the competition. People depend on their Braille Notes and can't afford to be without them for a couple of weeks or more just for a battery replacement. With the sums of money we invest in these products, it's not like many of us can simply go out and, say, buy a Braille Sense simply because it offers user replaceable batteries.
Thanks, Ray Campbell, Help Desk Technician Adaptive Technology Center Chicago Lighthouse for People Who Are Blind or Visually Impaired 1850 W. Roosevelt Road Chicago, IL 60608 312-997-3651 (Voice/Relay) or 888-825-0080 (voice/Relay) [EMAIL PROTECTED] AIM Screen Name: tclhelp ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
