Mary, sorry to hear you've lost your document, but consider this. Sometimes computers can have glitches, one of which is to lose work that you thought you last saved. There are a handful of reasons why this would be the case, power failure being one of them. So I guess it's the same with the BrailleNote; the operating system, Windows CE/Keysoft, must have glitches in them that occur from time to time, and one of these is to erase a whole document despite you saved it. So my advice? Consider backing up the document to some removable device, so that should you lose it you've always got a backup. Also Mary, did this issue happen on a classic or an mPower? As I say I am sorry to hear what's happened, but it's just one of these things and therefore I hope from this message you'll take my advice and hopefully never lose a document again. I hope this helps. ----- Original Message ----- From: "Mary Ellen Earls" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Tuesday, August 07, 2007 3:39 AM
Subject: [Braillenote] Comments:


Well let me first say that I hope somewhere along the line Humanware will start addressing the issue of these machines loosing huge amounts of material. I am even talking about material which has specifically been saved and the machine just kicks it out. The strange thing is that the document is still there but absolutely no text is there. It is like someone went in went to the top of the document and on a bt pressed space d and space dots 1 4 and the whole document disappeared To me that is more important than anything because I lost 28 pages today never to recover them again. I even tried the save and recover feature to no avail. This has been a problem with the Braille Note since I have had one in 2002. And I am extremely surprised this has not come up more often but it has not. Secondly as far as batteries are concerned, if some of you will remember Fs came out in about 2003 or very early 2004 with a pacmate Braille & Speak which had a user replacible battery. Ok they went back and did a total makeover of the machine which came out in the fall of 2004 and guess what? The battery was not user replacible. Why? Because there had been numerous problems with the earlier model of the pacmate Bns because of that user replacible batteries. I have no doubt technology has come a long way since then and I too would love to change my battery out but we have to realize hw can only pack so much in an upgrade at any given time and they have only so many people in development. In a perfect world there would be that one perfect machine with everything for everyone but alas, this is 2007 the world is not a perfect world and now you have myriads of machines out there to choose from, so you do not like the features of one machine, go to its competitor and perhaps you will find what you want from them.
Mary Ellen Earls

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