Hello Nikki,
That same thing happened to me!
I called HUMANWARE and it was there a couple days later!
However since we appear to be getting so close to crunch time with the
upgrade release you should probably call humanware A-S-A-P!
You need to speak to someone in The Customer Service Department.
Here is the numbers you'll need.
the HUMANWARE toll free number in the U.S; I hope your in the U.S;
anyway:
The number Is:
1-800-722-3393
Then your going to hear a list of numbers to take you to different
places in HUMANWARE just press the number three and you'll be taken to
the CUSTOMER SERVICE DEPARTMENT.
You'll need to tell them when you purchased the S-M-A and your first
and last name and your BN'S CEREAL number!
They need all of this information because they have to give it to the
people at HUMANWARE New-Z-Land that is who updates the S-M-A'S.
I hope that this helps!
("So Faith, Hope, LOVE Remain, These Three; But The Greatest Of These
Is LOVE!")
May GOD BLESS You And Give You HIS PEACE!
From Your Friend, In Our LORD And SAVIOR JESUS CHRIST, And OUR BLESSED
VIRGIN MOTHER MARY, Kristen
----- Original Message -----
From: Joseph Lee <[EMAIL PROTECTED]
To: Nikki B <[EMAIL PROTECTED]>, [email protected]
Date sent: Mon, 27 Aug 2007 16:17:24 -0700
Subject: re: [Braillenote] Downloading the new 7.5
Hi there,
Since it will be released by end of this
week, I'm sure that HumanWare staff is
currently in the process of updating people's
A SMA counts (they usually do that around new
KeySoft release).
Cheers,
Joseph
----- Original Message -----
From: Nikki B <[EMAIL PROTECTED]
To: Braille note list
<[email protected]
Date sent: Mon, 27 Aug 2007 17:53:47 -0500
Subject: [Braillenote] Downloading the new
7.5
Hi everyone,
I purchased my SMA several weeks ago;
however, it is still not
showing up when I go to the website to check
my SMA count. Is
this going to prevent me from upgrading my
unit this week when
the new version comes out? How does this
work.
Nikki B.
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