Ottawa Canada First, I want to thank the folks at Humanware for what at first glance appears to be an excellent, stable and relatively bug-free new release of KeySoft, that is 7.50 released for public download earlier today.
We muttered, grumbled, used your good name in vain and wondered where the Beef was, but it seems KS 7.50 build 17 is worth waiting for! Thank you for living with our pent-up excitement and anticipation. I have just successfully installed the upgrade on my BrailleNote Mpower QT 32. I ran into some snags and called Tech Support in Concord, California for help. I spoke with Greg in Tech Support and he walked me through some parts not explicitly clear in the installation instructions posted to the web. Thank you very much Greg for patiently walking me through the update process! Here are the snags I ran into: 1. Very important! Do not perform back-to-back resets unless the unit has displayed and/or spoken the Main Menu prompt. When it has taken you back to the main menu, the reset has completely run its cycle and successfully started KeySoft. Doing a reset again before the previous reset has returned you to the main menu prompt can lock-out the boot loader which is run when the unit is reset because it thinks it may be in an infinite loop. When the boot loader has been locked out, your unit must be returned to a Humanware Service Depot for some things to be done to it by a technician so that the boot loader can again be executed. OK things not made clear in the installation instructions: 2. When you do the dots 4-6 (j-l on a QT) reset, press and hold down these keys until you hear the five ascending tones. You may press the keys before you press the reset button. However, only press the reset button momentarily, e. g. press then immediately release it, as if you hold it in for any length of time, your unit may do a plain reset, not execute the eboot.bin file on the SD card. 3. Similarly, when the boot loader has finished running, press and hold down dots 4-5 (J-K on a QT) until you hear the several tones, but only momentarily press and immediately release the reset button. Holding the reset button in for any length of time may result in the unit doing a plain reset (reset button only, no keys held down). When you hear the tones that signal the beginning of the update process, release all keys and let your unit just sit and update itself, and do not interrupt the AC power to it, switch it off or reset it or press any keys until the updating process is completed. My unit gracefully started KeySoft 7.50 build 17 all by itself, without me needing to do any resets at the end of the updating process. Yours may require you to do a reset, and if it doesn't tell you what kind of reset to perform, do a simple or plain reset by just pressing the reset button when you are prompted to do so. It is best to keep guide dogs, cats, children of all ages and even yourself a respectable distance away from your unit while it is updating. Ideally, everyone and everything except you should be in another room and told you are not to be disturbed except for a life and death emergency, like a child that is seriously injured, dinner has caught fire on the stove or the dog and cat are having a serious disagreement as to who really owns the dog bed or cat's bed. Enjoy your updated unit! Please let us on [email protected] know your success or failure in updating your unit. Oh! Note that after you do the dots 4-6 (J-L) reset to start the boot loader, and are at the update menu, probably version 1.5, press "b" on a BT keyboard, or the digit 2 on a QT keyboard! I was trying to type "B" on my QT keyboard and getting nowhere! I think this point is mentioned in the installation instructions on the web. I apologize for the cross-posting, but as these are very important and baffling points if you don't know them, I wanted to get the message out to as many BrailleNote and VoiceNote owners as possible quickly. Have a great Labor Day Weekend if you are in Canada or the USA. Brian Brian K. Lingard email: [EMAIL PROTECTED] Skype: ve3yiab2ji15 tel: +1 (613) 247-0665 New York NY Tel +1 (646) 797-2862 FAX +1 (613) 247-9998 No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.484 / Virus Database: 269.13.1/981 - Release Date: 31/08/2007 6:13 AM ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
