Kevin & List
Please don't send email concerning bugs directly to myself or Jonathan. We
do regularly monitor the list and take note of reported issues. Because
there is a team of people involved in this process your bug reports are
more likely to be handled in the appropriate manner, than if they are sent
through to individuals.
I'm happy to receive emails requesting clarifications on any of my posts to
the list or if you have a specific query that can't be handled by our
normal support channels. In the first instance it is much better to
utilize the HumanWare support team in your own country, as support calls
often involve hardware issues that have to be resolved locally.
Regards
Maurice
________________________
Maurice Sloane
Sales & Support Manager - Blindness
HumanWare
Direct Dial: +64 3 940 2223
Mobile: +64 21 528 374
email: [EMAIL PROTECTED]
Website: www.humanware.com
"Kevin Chao"
<[EMAIL PROTECTED]
re.net> To
Sent by: "Sharon Campbell"
braillenote-bounc <[EMAIL PROTECTED]>,
[EMAIL PROTECTED] "Kristen"
.com <[EMAIL PROTECTED]>,
<[EMAIL PROTECTED]>,
<[email protected]>
09/03/2007 04:16 cc
PM
Subject
Re: [Braillenote] another
translation question
Sharon,
The Braille translation issue seems to occur when back translation anything
from Braille to text. This includes but is not limited to: writing an
email,
printing out a document, translating a document into an text format,
perhaps
embossing--pretty much anything that will require the document to run
through the translation utility.
As advised from Maurice, the HumanWare Development Team has been made aware
of the issues that have been reported on this list since the release of
KeySoft 7.5 and the issues will be worked on a priority basis with the
Braille Translation being on top. There will be a patch available free of
charged to those who are authorized to KeySoft 7.5. The patch will be made
available once the fixes have been made and it has been thoroughly tested
by
the HumanWare Development Team.
If anyone finds any outstanding bugs, I would report them to one of the
following email addresses:
[EMAIL PROTECTED]
[EMAIL PROTECTED]
I am not saying that the issues that you raise will be fixed in the patch,
but there is a possibility that it will be. If the issue isn't fixed in a
form of a patch, you can be assured that the issue will be trac'ed and
looked at in the future. The way of making the BrailleNote family of
products even better than it currently is to report bugs in great detail to
Jonathan or Maurice.
Thanks,
Kevin
----- Original Message -----
From: "Sharon Campbell" <[EMAIL PROTECTED]>
To: "Kristen" <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>;
<[email protected]>
Sent: Sunday, September 02, 2007 8:56 PM
Subject: [Braillenote] another translation question
> Hi List:
> Here's a strange situation. I was saving an email the only way I could,
> by blocking it off and pasting it over to my sd card. The translation
> messed up between email and the file. The email looked great, our
lessons
> had been sent!! So, what causes translation changes between email and
> another file?
> "Never pity missionaries; envy them. They are where the real action
> is -- where life and death, sin and grace, Heaven and Hell converge."
> --Robert C. Shannon
> Coffee Shop phone number: 773-572-3094.
>
> ___
> Replies to this message will go directly to the sender.
> If your reply would be useful to the list, please send a
> copy to the list as well.
>
> To leave the BrailleNote list, send a blank message to
> [EMAIL PROTECTED]
> To view the list archives or change your preferences, visit
> http://list.humanware.com/mailman/listinfo/braillenote
>
>
___
Replies to this message will go directly to the sender.
If your reply would be useful to the list, please send a
copy to the list as well.
To leave the BrailleNote list, send a blank message to
[EMAIL PROTECTED]
To view the list archives or change your preferences, visit
http://list.humanware.com/mailman/listinfo/braillenote
___
Replies to this message will go directly to the sender.
If your reply would be useful to the list, please send a
copy to the list as well.
To leave the BrailleNote list, send a blank message to
[EMAIL PROTECTED]
To view the list archives or change your preferences, visit
http://list.humanware.com/mailman/listinfo/braillenote
