Kevin,
If the User follows the prompts given by the installer, it will advise that
a C1, C4 reset is required. The installation instructions also advise
this. We understand that "Techie" people like to know the reason behind
why you need to perform a particular reset, but most Users just want the
installation to take place and the unit to restart running the new
software. Hence the reason that we don't always explain the detail.
Maurice
________________________
Maurice Sloane
Sales & Support Manager - Blindness
HumanWare
Direct Dial: +64 3 940 2223
Mobile: +64 21 528 374
email: [EMAIL PROTECTED]
Website: www.humanware.com
"Kevin Chao"
<[EMAIL PROTECTED]
re.net> To
<[EMAIL PROTECTED]>
09/04/2007 11:34 cc
AM "Braillenote List"
<[email protected]>
Subject
Re: [Braillenote] cannot find
string table for KS 7.5
Maurice,
Thanks, that is actually what I ended up doing and things are working as
expected. I am also glad to see that there has been a fix for this issue. I
think that there should be a note somewhere on the KeySoft 7.5 upgrade
instruction page stating to perform a C1C4 or 456 reset to clear all
registery settings in order to take full advantage of what KS 7.5 has to
offer.
Kevin
----- Original Message -----
From: <[EMAIL PROTECTED]>
To: "Kevin Chao" <[EMAIL PROTECTED]>
Cc: "Braillenote List" <[email protected]>
Sent: Monday, September 03, 2007 4:30 PM
Subject: Re: [Braillenote] cannot find string table for KS 7.5
> Kevin,
>
> Try peforming a C1, C4 reset, then after everything is up and running
> again, try the 1-2-3 reset sequence again. We did incorporate a fix for
> that issue, but it won't be installed until you do a C1, C4 reset to
> update
> the registry settings.
>
> Maurice
> ________________________
> Maurice Sloane
> Sales & Support Manager - Blindness
> HumanWare
>
>
> Direct Dial: +64 3 940 2223
> Mobile: +64 21 528 374
> email: [EMAIL PROTECTED]
> Website: www.humanware.com
>
>
>
> "Kevin Chao"
> <[EMAIL PROTECTED]
> re.net> To
> Sent by: "Braillenote List"
> braillenote-bounc <[email protected]>
> [EMAIL PROTECTED] cc
> .com
> Subject
> [Braillenote] cannot find string
> 09/04/2007 10:05 table for KS 7.5
> AM
>
>
>
>
>
>
>
>
>
> HumanWare Development Team,
>
> I have encountered an error message after performing a standard reset a
> few
>
> times so far. The error is: "cannot find the table string required for
> KeySoft 7.5" or to that effect. Prior to receiving this message I was
> performing a 123 reset and installing extensions using the utilities
menu.
> The work-around that I have found for the short time was to perform a
> second
> no key reset.
>
> I encountered this using a PK.
>
> Kevin
>
>
>
>
> ___
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>
>
>
___
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