I have just tried connecting my Braillenote BT so that I can send and receive email. I tried sending an email and received the following error:
551 "Not our customer".

I am running keysoft 7.01 and using comcast.

Thank You,
Sharon
----- Original Message ----- From: "stephen" <[EMAIL PROTECTED]>
To: "kathy davis" <[EMAIL PROTECTED]>; <[email protected]>
Sent: Monday, October 08, 2007 6:49 AM
Subject: re: [Braillenote] error 11001 when emailing


Hi Kathy, Sammie, Sharonda and all,

It sounds like several people quite frequently get various errors, mostly sending email, (rather than when receiving).
I tried to look up some of them on the net.
The 11001 might be "host not found", but we can't tell why it was not found. I am not at all sure on the information I got on the others: 10020 invalid character length; 10030 closed by server; 10060 FTP file not available.
Perhaps contact your ISP to see if they can translate the error codes.
I got 10060 once while sending during "connect to send and receive".
I exited email, re-entered, and then while exiting again sent the failed email.
This time it worked.
I did find one comment on the web saying 10060 was timeout.
Perhaps see what you all have in common--if anything.
Any using proxy, SSL, what type of connection, same ISP, ...?

Regards,
Steve.

----- Original Message -----
From: kathy davis <[EMAIL PROTECTED]
To: Braille Note <[email protected]
Date sent: Mon, 01 Oct 2007 08:09:15 -0600
Subject: [Braillenote] error 11001 when emailing

Hi,
I have encountered error 11,001 when trying to email today.  I'm
trying to
use wifi at a campground which worked just fine last evening, but
not this
morning.  I keep getting that error.  On the other hand, this
morning, I
then tried receiving and sending email by using my infrared Nokia
cell
phone, and it worked without a hitch.
What causes this error in the first place? I think it's been
referred to on
the list since 7.5 came out, but I can't remember what was said
about it.
Thanks!
Otherwise 7.5 seems to be doing fine for me.
Kathy

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