Ottawa Canada

Dear Abby and list:

I love it how some dealers of accessible products just tell you
to get someone else to help you use or configure a product you
bought from them.

I always thought IRTI was a pretty good dealer of accessible
products, but sounds like they're just like the rest of them.

Friend of mine bought a talking clock from a firm in Canada and
when she had trouble setting it, they just told her to read the
fine manual and if she couldn't figure it out for herself, to get
someone who is sighted to set it for her.

You really get the idea a lot of these firms never have actually
tried using any of the products they sell, they just sell them
based upon the claims of the manufacturer or wholesaler etc.

If anyone else has had similar experiences with IRTI or any other
accessible equipment vendor, Maybe they should tell the list
about it so we will know to avoid buying from that firm until
they seriously change their ways.

Mainstream stores don't pull this sort of thing, so why should we
tolerate it from firms that state they are selling specifically
to the blind market?

Brian
Brian K. Lingard
email: [EMAIL PROTECTED]
Skype: ve3yiab2ji15
tel: +1 (613) 247-0665
New York NY Tel +1 (646) 797-2862
FAX +1 (613) 247-9998

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