Desi,

Your most interesting e-mail came through with ordinary length lines, so perhaps the problem is with your husband's e-mail setup.

However, you could try sending one to some friends and see if they also receive Lilliputian length lines.

I have the opposite problem which I had hoped some of you would have tried to replicate. When I try to send an e-mail of more than about 4 kb, only a fraction of it arrives.

I would be more than grateful if some of you could try sending, for example, a seven kilobyte e-mail to yourselves by pasting a KeyWord text document into the body of an e-mail, via your BrailleNote, just to see what happens and to find out if this problem is peculiar to the UK.

As for your line length problem, Desi, I would have set the right margin to 10 rather than to 60, the left margin to 10 and the paper width to 80, giving a line length of 60 characters. Like you, I don't know if these format settings can be used in e-mails, but you can at least try.

Another thing you might like to try is to insert carriage returns in an e-mail manually, say, at the end of each sentence, and see if that makes any difference.

I have put your problem to a BrailleNote technician who will come up with the answer within 24 hours. Fingers crossed, if not lines!!!

Warm regards,

Jim Taylor.




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