I am in total agreement with you.
I honestly believe that beta testing should have found these problems, I
imagine that the reason I don't experience them is that I use a qwerty
keyboard and write all of my documents in plain text.  If I wish to use
a document as the basis for another document, I move it over to my PC
for fine editing.


-----Original Message-----
From: Alex Parks [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, December 04, 2007 2:32 PM
To: Richard Ring; [EMAIL PROTECTED]; [email protected]
Subject: RE: [Braillenote] This is rediculous!!


Yes, I have a pc but I have used the bn for all my work ever 
since I got it in 2002 and have never had these problems.  I 
think a big part of it is in the language--if you paste a url or 
part of a web page into a file it is not tagged as any language 
and that is where all these blank language tags come from.  This 
is a major issue that should be resolved as soon as possible.  As 
Richard said: I would rather have no new features but have data 
integrity than new features I am never sure I can trust.

Have a great day,
Alex

> ----- Original Message -----
>From: "Richard Ring" <[EMAIL PROTECTED]
>To: "Alex Parks"
<[EMAIL PROTECTED]>,<[email protected]
>Date sent: Tue, 4 Dec 2007 14:16:40 -0600
>Subject: RE: [Braillenote] This is rediculous!!

>You have a right to be angry.  However, do you have access to a 
>computer?  Honestly, I never do important documents on the
Braillenote.
>I certainly use it to take notes and to write drafts, but I
simply don't
>find it reliable enough to do the kind of hard work you just put
in.
>I am not minimizing what happened to you, believe me, but it
might be
>time to look into a PC with Microsoft Word.  I'm truly sorry all
of this
>has happened to you!


>-----Original Message-----
>From: [EMAIL PROTECTED]
>[mailto:[EMAIL PROTECTED] On Behalf Of Alex
Parks
>Sent: Tuesday, December 04, 2007 1:16 PM
>To: [email protected]
>Subject: [Braillenote] This is rediculous!!


>Okay, I am really not happy.  No, scratch that; I am furious.  I 
>completed revisions to an essay in a word file on my bn.  I had copied 
>and pasted a lot of stuff, like quotes and urls, and I found that, even

>though everything was in English, I got these language tags with no 
>letter like s or e.  This leads me to my first point: this causes the 
>spell checker to say "spelling dictionary is not installed".  Why is 
>this happening? Next, I exited the file a few days ago and, as I just 
>found out, it had erased all data after one of these blank language 
>tags! I had a backup of the file, thankfully, and went into that to
>modify a few small things before emailing it to my professor.
>When I exited, I got that "exception: converter..." You know the
>rest, I am sure.  I had thought ahead, however, and copied the
>entire file to the clipboard just in case something like that
>happened...  When I pasted the clipboard into a new file, I got a
>blank language tag followed by an English language tag.  No text,
>no nothing.  Just those tags.
>This makes me extremely angry.  I would like to thank Humanware
>for, yet again, making a version of ks that has these bugs with
>msw files and for erasing half (all") of my essay.

>Alex

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