What version of Keysoft are you running? If you are running version 7.5, this drive should work. If you are running a version less than 7.5, you might wish to install the USB mass storage update driver. In order to do this, go to www.humanware.com and click on the "support" link. Then click on the Braillenote link. Then click on the drivers link. There are two files you have to download and install. The first is a file called "installer.exe". Place this file on the BN either on the flash disk or the Keysoft system disk. Next, download a file called, "USB mass storage.exe" You will need to run the "installer.exe" file before running the next file. To do this, go to the utilities menu from the main menu. Next, choose "Application program" You will be prompted "run program from which drive?" Here, you will choose the drive. Press enter. Next you will be prompted to choose the folder in which you have placed the program "installer.exe". Choose the folder and d press enter. Next you will be prompted," command line?" Simply press enter. Repeat the steps shown above to install the mass storage update driver.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Van Dyke, Laurel Sent: Wednesday, December 05, 2007 11:40 AM To: [email protected] Subject: [Braillenote] SanDisk Cruzer Micro I recently bought a 1.0 GB SanDisk Cruzer Micro USB Flash Drive to use with a student's mPower. The BrailleNote is not recognizing it. I also used the LaunchPad removal tool from SanDisk to delete those files from the drive, but it is still not being recognized. I have used other similar USB Flash Drives with this BN and they have worked just fine. Any ideas? Laurel Van Dyke Teacher/Consultant for Students with Visual Impairments ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
