I've never had a service contract after the original warranty when I first got my BN. The biggest expense has always been shipping. Or one of the bi"est. It's usually cost us around $80 just to ship the BN. That covering $6'000 worth of insurance. Well worth the price, especially if UPS damaged it in shipping. I don't think having a service contract is worth all the bother. The cost of cleaning is not $500 a year for pete's sake. I've enjoyed this unit so much, and will continue to do so. There is no car maker that offers you a credit if they stop making the parts for your car. You either look on Ebay or somewhere else to find those parts, or you have to get a different car. I have to say that I'm rather sorry I subscribed to this list, except for a few folks who have been helpful in answering questions about the BN. That's why I subscribed. I am officially unsubbing. Hope you all aren't disillusioned and disappointed by GW Micro or somebody else down the road. There's no perfect company, and although I do hope that Humanware updates CE, I'll just keep plugging along with my BN, and bugging Kevin when I have questions. Again, thanks to those who have tried to make this list a helpful place. Debby

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