Hi Carol,
When I went to the URL you specified, I don't see "product" link. Fatal application error means, as the name suggests, that KeySoft has done something which Windows CE kernel found unacceptable. In this case, I'm 90% confident that it's got something to do with memory addressing - that is, KeySoft accessed some memory location that it isn't supposed to use. (This is the reason why we should have multiple threaded KeySoft so that if one thread does not work, the other can still work; Alex might be able to explain this in more detail). You are correct: Reset seems to fix the problem.
Cheers,
Joseph P.S.  Alex, Jonathan, any ideas?

----- Original Message -----
From: Carol Osmar <[EMAIL PROTECTED]
To: [email protected]
Date sent: Sun, 20 Jan 2008 17:38:24 -0500
Subject: [Braillenote] fatal application
dialog error

Please help, I'm going through withdrawl.
lol.
About the same time I upgraded my bn to 7.5
build 28 qvc
(shopping channel) updated there web site.
I was able to use the site fine until then.
Now whenever I try to click on a product link
I get the message
(an illegal opperation has been performed by
keysoft exe and will
be shut down if it persists. . exception no.
0xc00000fd)
I may not have the exact wording but the
number is correct.
After receiveing this message I can not even
exit without doing a
reset. The error does not seem to happen
when I click on a
customer service link, only products.
I have talked to there customer service and
they have no answers
but say they will pass it along but I never
hear back from
anyone.
The web site is wwwddqvcddcom.
Please help, I'm missing all of the end of
the year clearance
sales.  grin

Carol

Expect Miracles

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