Dear BrailleNote List Members

HumanWare has chosen to treat members of the BrailleNote list as 
responsible adults and grant them the same free-will that each and 
everyone of us enjoys in our everyday life.  This accord carries some 
responsibilities and in the time I've "very lightly" moderated this list, 
I have been pleased that the list membership generally provides good 
control of the list content.

It would seem that it is necessary for HumanWare to state on a weekly 
basis that we do regularly monitor this list.  No, I don't have each and 
every list post popping up in my in-box, but we do archive all posts into 
a common in-box which we review at least once daily during business days.

As previously acknowledged, we are aware that BrailleNote has deficiencies 
in some areas, and as many have already attested on this list, so does 
every other product.  We have also acknowledged that we are working to 
correct some of these deficiencies, especially those related to the 
handling of Microsoft Word.

Unfortunately change takes time, and just as our your own personal lofty 
dreams and ambitions are not miraculously achieved overnight, neither are 
software changes that require a considerable amount of planning, 
implementation and testing time.

Please bear with us, we do have your interests at heart.

Remember, keep your subject posts relevant to the topic being covered, and 
concentrate on what you do best, helping each other gain the best from the 
BrailleNote family of products.


Warm regards


Maurice
________________________
Maurice Sloane
Sales & Support Manager - Blindness
HumanWare


Direct Dial:  +64 3 940 2223
Mobile: +64 21 528 374
email:  [EMAIL PROTECTED]
Website: www.humanware.com



Alex Hall <[EMAIL PROTECTED]> 
Sent by: [EMAIL PROTECTED]
31/01/2008 06:11 p.m.

To
"Derek Roberts" <[EMAIL PROTECTED]>, [EMAIL PROTECTED]
cc
[email protected]
Subject
Re: [Braillenote] hero to zero article






If anything all the off-topic posting with no repercussions from 
hw is an excellent indication of just how much hw pays attention 
to what is said on this list.  Personally I don't mind it as we 
are all bn users and so can all benefit from product comparisons. 
Talking about company policy is, admitedly, off-topic and should 
probably be curbed before we have people unsubscribing because 
they are tired of watching us bicker about hw's business 
decisions, but notetaker comparisons, I feel, have their place. 
Just my thoughts.

Have a great day,
Alex

> ----- Original Message -----
>From: "Derek Roberts" <[EMAIL PROTECTED]
>To: "Terri Pannett" <[EMAIL PROTECTED]
>Date sent: Wed, 30 Jan 2008 23:11:25 -0500
>Subject: Re: [Braillenote] hero to zero article

>Guies,

>i'm not the moderaters or anything, but what happened to being on
>topic? there are those of us who get lots of emails per day and 
don't
>have time to go through all this crap! what's this have to do 
with the
>bn? this sort of wining in the blind community makes me think 
what
>brats we can be grin.  not saying i haven't done it too, but...

>tx.

>On 1/30/08, Terri Pannett <[EMAIL PROTECTED]> wrote:
>> Well, HandyTech and GW Micro can rub their hands together in 
anticipation of
>> new customers!

>> Terri Amateur Radio call sign KF6CA.
>> ----- Original Message -----
>> From: "Rusty Perez" <[EMAIL PROTECTED]
>> To: <[email protected]
>> Sent: Tuesday, January 29, 2008 9:53 PM
>> Subject: [Braillenote] hero to zero article


>>> Well folks,
>>> I hate to say this because, truthfully, I was disappointed when
>>> Jonathan left, but One has to wonder whether he saw the writing 
on the
>>> wall.
>>> I've got a unit that works right now but I'll be a little scared 
when
>>> it comes time for a fix or a change.
>>> If this thing goes south, I may consider a pda phone with the
>>> posibility of a braille display or a keyboard.  We'll see.
>>> Rusty

>>> ___
>>> Replies to this message will go directly to the sender.
>>> If your reply would be useful to the list, please send a
>>> copy to the list as well.

>>> To leave the BrailleNote list, send a blank message to
>>> [EMAIL PROTECTED]
>>> To view the list archives or change your preferences, visit
>>> http://list.humanware.com/mailman/listinfo/braillenote


>>> __________ NOD32 2836 (20080130) Information __________

>>> This message was checked by NOD32 antivirus system.
>>> http://www.eset.com




>> ___
>> Replies to this message will go directly to the sender.
>> If your reply would be useful to the list, please send a
>> copy to the list as well.

>> To leave the BrailleNote list, send a blank message to
>> [EMAIL PROTECTED]
>> To view the list archives or change your preferences, visit
>> http://list.humanware.com/mailman/listinfo/braillenote



>___
>Replies to this message will go directly to the sender.
>If your reply would be useful to the list, please send a
>copy to the list as well.

>To leave the BrailleNote list, send a blank message to
>[EMAIL PROTECTED]
>To view the list archives or change your preferences, visit
>http://list.humanware.com/mailman/listinfo/braillenote



___
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If your reply would be useful to the list, please send a
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___
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