Ottawa Canada Dear Terri, William and list:
Actually under the Merchantability Of Goods Laws of the United Kingdom and the European Union, since William's BrailleNote has not performed to his reasonable expectations within 24 months from date of purchase, I believe he can require Humanware to either repair, replace or give him a full refund with no restocking fee and may be entitled to seek compensation for any out of pocket expenses he has incurred as a result of the unit's malfunction, e. g. sending out his papers, essays etc. to a commercial typing firm. Let me tell you, in the E. U. the government absolutely hates goods that don't work properly! Brian Brian K. Lingard e-mail: [EMAIL PROTECTED] Tel: +1 (613) 247-0665 NYC Tel: +1 797-2862 FAX: +1 (613) 247-9998 Skype: ve3yiab2ji15 ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
