Dear list,
Could I install Java Applet to my BN PK? You may read below my signature. Leslie-- -----Original Message----- From: Brad Fisher [mailto:[EMAIL PROTECTED] Sent: Monday, March 17, 2008 10:19 AM To: Mr. Leslie US1 Subject: RE: Contacting Tech Support Hi Leslie, When you place a call from the website what is the error message that you are receiving? I know that when you login and try to place a call first it installs a Java applet. You can make calls from the NexTalk.net website using Internet Explorer however if you are using Mozilla Firefox for your web browser and trying to log into the website to place a call it will not work. So if you are using a different web browser than Internet Explorer then it may not work properly. What web browser are you using? Can you see it load the Java applet before it tries to make a call? Thank you, NexTalk Inc Technical Support _____ From: Mr. Leslie US1 [mailto:[EMAIL PROTECTED] Sent: Friday, March 14, 2008 9:22 PM To: Brad Fisher Subject: RE: Contacting Tech Support Dear Brad Fisher: I will answer your questions below. -----Original Message----- From: Brad Fisher [mailto:[EMAIL PROTECTED] Sent: Friday, March 14, 2008 10:00 AM To: Mr. Leslie US1 Subject: RE: Contacting Tech Support Hi Leslie, I am not sure what time you tried to place your call our website may have been down temporarily yesterday. When you login to NexTalk.net and click on the TTY Call button and enter the number did it just hang or did you get any error message? is the 16128232631 a tty number? 1. 1. I TRIED TO A FEW DIFFERENT DAYS. ALL ARE THE SAME. 2. 3. 2. EITHER RELAY OR TTY ARE THE SAME PROBLEM. 4. 5. 3. AFTER THE DIAL THERE THEN SECURITY MESSAGE, THEN I CLICK, “YES”. THEN THERE WERE COMPLETELY BLANK, NO SIGNAL, NO ERROR, OR OTHERS. LESLIE— Thank you, NexTalk Inc Technical Support _____ From: Mr. Leslie US1 [mailto:[EMAIL PROTECTED] Sent: Thursday, March 13, 2008 6:13 PM To: Brad Fisher Subject: RE: Contacting Tech Support Thank you for reply. I will write here once again. I am deaf-blind. I am using BrailleNote PK as it is “PDA” for the blind with the Braille display. I am using WiFi (wireless service). I accessed to your webpage, HYPERLINK "http://www.nextalk.net/"www.nextalk.net. I login. I clicked “Make a Call”. Then I selected “TTY Call”. I typed “16128232631” to test with my wife’s phone. But nothing result. I tested the Nextalk.net 6.4 on my laptop with WiFi. It works. But not on website. Do I miss something? Leslie Peterson Username: lesliepeterson -----Original Message----- From: Brad Fisher [mailto:[EMAIL PROTECTED] Sent: Thursday, March 13, 2008 5:33 PM To: [EMAIL PROTECTED] Subject: RE: Contacting Tech Support Hi Leslie, I do not see any other email messages from you is there something I can help with regarding your NexTalk.net account? I would be happy to help you. :-) Thank you, NexTalk Inc Technical Support -----Original Message----- From: Leslie Paul Peterson [HYPERLINK "mailto:[EMAIL PROTECTED]"mailto:[EMAIL PROTECTED] Sent: Thursday, March 13, 2008 4:23 PM To: tech Subject: Contacting Tech Support Importance: High Sender's Name: Leslie Paul Peterson Email Address: [EMAIL PROTECTED] Alternate Email Address: Daytime phone: n/a TTY Phone: n/a Mailing Address: Software Version Information: 6.4 Support Needs: Why you did not reply my third emails? No virus found in this incoming message. Checked by AVG. Version: 7.5.519 / Virus Database: 269.21.7/1328 - Release Date: 3/13/2008 11:31 AM No virus found in this outgoing message. Checked by AVG. Version: 7.5.519 / Virus Database: 269.21.7/1328 - Release Date: 3/13/2008 11:31 AM No virus found in this incoming message. Checked by AVG. Version: 7.5.519 / Virus Database: 269.21.7/1329 - Release Date: 3/14/2008 12:33 PM No virus found in this outgoing message. Checked by AVG. Version: 7.5.519 / Virus Database: 269.21.7/1329 - Release Date: 3/14/2008 12:33 PM No virus found in this incoming message. Checked by AVG. Version: 7.5.519 / Virus Database: 269.21.7/1332 - Release Date: 3/17/2008 10:48 AM No virus found in this outgoing message. Checked by AVG. Version: 7.5.519 / Virus Database: 269.21.7/1332 - Release Date: 3/17/2008 10:48 AM ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
