Hi Lori,
You wrote:
I have a student that is using a Braillenote classic. It is running ver.
4.01. I know it is very old but it hasn't been really used until this year.
Here's my problem. For some reason teh wrong spell checker was installed.
It does not have the English USA which we need. The Braillenote itself is
acting kind of flaky also. When I called tech support, they tried a bunch
of stuff, but nothing helped. They want me to erase the software using
Active synch and then press reset and have it restore itself. I can do all
that but here is my problem. They told me I needed to use Active Synch
version 3.8. I downloaded it and installed it but for some reason it will
not locate the Brallenote. I have tried it on 2 different computers with no
luck. I go to my computer and click on moble device. The computer searches
but does not find it. I have also gone to the utilities menu on the
braillenote and clicked on connect to active synch. No luck.
Any suggestions. I really don't want to send this in if I don't have to.
Thank you all in advance for your help.
Lori
Are you using the cable that came with the BrailleNote or an ordinary serial
cable? I may be wrong on this, but I think that the cable that came with
that old BN is supposed to be a null modem cable. Using the wrong cable type
or a cable that's malfunctioning could certainly give you lots of grief
beyond activesync's inherent tendency to be a tremendous pain in the
posterior. Even with a proper cable, I found activesync to be dicey at best,
which is why I avoid it like the plague even now.
Tom
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