Betsy, This happen to me on the PK, do you have the PK or mPower? There were two possible issues, the flash disk was corrupt or was fried, fortunateley the latter was not the case. If it is fried, the only solution would be to send it back to get it serviced by a HumanWare Technician. If it is corrupt, it may be possible to obtain a utility that will reflash the flash disk and reformat things and get things in working order again. This will of course mean no matter if it is fried or corrupt that all the data will be gone.
Give HumanWare Tech Support a call. Kevin -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rhonda Stogner Sent: Thursday, May 15, 2008 11:23 PM To: [email protected]; [EMAIL PROTECTED] Subject: Re: [Braillenote] urgent help needed, cannot find flash disk Betsy, if you have the mPower, try a service reset with the record key and reset button pressed together. I am suspecting you have lost your Flash Drive, and will probably have to send it in. I hope not. Good luck. ----- Original Message ----- From: "Betsy" <[EMAIL PROTECTED]> To: <[email protected]> Date: 2008/05/16 03:03:31 Subject: [Braillenote] urgent help needed, cannot find flash disk > > > Hello, > > My BN just locked up as it sometimes does when the network card is inserted and when I pressed reset I got the message "the flash disk is unavailable, please press reset with no keys held down." I did this and received the same message, reloaded keysoft 7.5 build 28 and received the same message when it was done. > I'm fearing the worst, but any help would be greatly appreciated. > > Thank you. > Betsy > ___ > Replies to this message will go directly to the sender. > If your reply would be useful to the list, please send a copy to the > list as well. > > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote No virus found in this incoming message. Checked by AVG. Version: 7.5.524 / Virus Database: 269.23.16/1434 - Release Date: 5/15/2008 7:24 AM No virus found in this outgoing message. Checked by AVG. Version: 7.5.524 / Virus Database: 269.23.16/1434 - Release Date: 5/15/2008 7:24 AM ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
