Hello 

I would recommend against canned air, as the velocity at witch the air
is expelled can be high enough that it could damage or dislodge the pins
in the display.

Regards
 
Greg Stilson
Humanware Technical Support
www.humanware.com
 

-----Original Message-----
From: estin [mailto:[EMAIL PROTECTED] 
Sent: Thursday, May 22, 2008 2:41 PM
To: Greg Stilson
Subject: re: [Braillenote] Braille display cleaning process

What about canned air.

> ----- Original Message -----
>From: "Greg Stilson" <[EMAIL PROTECTED]
>To: <[email protected]
>Date sent: Thu, 22 May 2008 10:14:10 -0700
>Subject: [Braillenote] Braille display cleaning process

>Hello all

>Some tips for cleaning displays where the pins either will not 
return to
>their original state correctly, or will not pop up to their full 
height
>anymore.

>1.  Plug in the Braille note to AC power.
>2.  From the main menu, go to options
>3.  Press space with I (read with I on a qt,) to enter support
>information mode
>4.  Press the letter X for Exercise the Braille display.

>You will notice that the display will begin cycling through the 
pin
>arrangements.  Repeatedly press the far right thumb key until it 
begins
>beeping.  This will increase the Braille display to its full 
velocity to
>dislodge the most amount of debris possible.

>Leave this process running for between 20 and 30 minutes.  When 
the time
>is up, exit out to the main menu and turn the unit off.  Take a 
dry
>paper towel and wipe the display from top to bottom to clean off 
any
>dust or debris that was dislodged.  Repeat this procedure once a 
day for
>three days or so.  After the third day you should notice a small
>improvement in the pin's responsiveness.  If no improvement is 
noticed,
>please contact Humanware technical support to send the unit for
>professional cleaning.

>NOTE:  Do not use any liquids to clean the display, especially 
alcohol
>as this can cause the display to be damaged beyond repair.

>Regards

>Greg Stilson
>Humanware Technical Support
>www.humanware.com




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