I just replied to a member and the list (I pressed n at the "reply to the sender only?" prompt.) I just received a ticket! However, I always say n at this prompt and have only gotten 5 or 6 tickets since this situation started. The member to which the email was sent, along with the list, was Alana, if it helps; it was a reply about the keymail suggestion.

Have a great day,
Alex

----- Original Message -----
From: "Brian Lingard" <[EMAIL PROTECTED]
To: <[email protected]
Date sent: Fri, 15 Aug 2008 21:58:32 -0400
Subject: [Braillenote] The Support Ticket Messages

Ottawa Canada

Dear list:

I just replied privately to a list member, Blake and received a
support ticket notice.

Question: when you've received one of these messages, did you
post only to the list or do a reply all which also sends a copy
of the message to the sender of the message being replied to.

Blake, if you don't run a good antivirus, spyware, ad-ware etc
program I recommend you get one as your PC may have a virus,
spyware Trojan horse etc.

Please reply privately to me so as not to clog the list as
discussion of spurious messages is off-topic.

Brian
Brian K.  Lingard
E-mail: [EMAIL PROTECTED]
Tel: +1 (613) 247-0665
Mobile: +1 (613) 725-6602
New York, NY Tel: +1 (646) 797-2862
FAX: +1 (613) 247-9998
Skype: ve3yiab2ji15
This message composed on Dell laptop.


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