Hi Karen: Based on your description, it appears you are having a problem with your router and/or modem. This assumes that you have a wireless connection for your Braille Note. To fix this, the easiest thing to do is reset the router and/or modem. To do this: 1. Locate the router and/or modem and feel on the back for a round plug probably near one side or the other. This plug is for the conection to the wall outlet. 2. Pull out the plug or plugs. If you have both a router and modem you have to pull both plugs. I suggest unplugging the router first, then the modem and then plugging them back in modem first, then router. You can tell the difference between the modem and router if you have both because the modem has three connectors on the back, the aforementioned power connector, and two square connectors which lead to your computer and to the internet connection. The router has more than two square connectors usually, and if it's a wireless router, it has an antenna on it. 3. After you have unplugged the router and/or modem, wait for about 30 seconds, then plug them or it back in.
This should reset your connection and your Braille Note should happily send and receive e-mail messages. Ray Campbell, Help Desk Technician Adaptive Technology Center Chicago Lighthouse for People Who Are Blind or Visually Impaired 1850 W. Roosevelt Road Chicago, IL 60608 312-997-3651 (Voice/Relay) or 888-825-0080 (voice/Relay) [EMAIL PROTECTED] AIM Screen Name: tclhelp ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
