This is not recommended by hw techs, but many people on the list
have done it and found it fixed their problems. Try a service
reset: remove ALL storage devices from your unit, double check
that all storage devices have been removed from your unit, hold
down the record button while also holding the reset button, wait
a few seconds, and let them both go. Your bn will reset, and it
may ask you to press reset a few more times. If it does, press
reset with no other keys or buttons held down as many times as it
asks. You will eventually be back at the main menu and your
problems may be solved. Again, hw has said that this should only
be done with a tech or with no other options, but I have done it
a lot of times with no adverse effects on my machine.
Have a great day,
Alex
----- Original Message -----
From: Nikki B <[EMAIL PROTECTED]
To: Braille note list <[email protected]
Date sent: Sun, 24 Aug 2008 17:55:15 -0500
Subject: [Braillenote] My BN is acting crazy
Hi all,
I am sincerely hoping Joseph or someone out there can help me. I
do not want to send this unit in if at all possible. My BN just
today started acting very stupid. I first noticed a problem when
I was trying to free database space in the keymail program. It
would beep as if it was working and then it would say something
like "Not enough room on the disk". My flash drive is nowhere
near full so I didn't understand that one. I went through and
deleted a lot of old e-mail. Now the unit has performed the
"freeing database space" operation but it is now giving me
various other error messages or just plain odd messages. When I
try to move an e-mail from the inbox to a folder, sometimes it
works fine and sometimes it gives an error beep but says the
operation completed successfully. I had gone through 4 or 5 of
these where I thought I had moved the e-mail to another folder
and it beeped and said it had completed successfully (not normal)
but the e-mail appeared to have moved. All of a sudden, the
e-mails were right back in the inbox. I just recently upgraded
to the newest build. Could that have something to do with this
strange behavior? Oh, also when I exit out of the inbox, the unit
tells me the disk cannot find the requested sector or something
like that. This is the first extremely quirky problem I have had
with the BN. Should I try a service reset? I have tried the
"JKL" and also the "ASD" resets. Any advice is appreciated. I
am
sure Tech Support will just tell me to send it in and I would
like to try whatever else i can first.
Thanks so much!
Nikki B.
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