Hi List! First of all, let me introduce myself. My name is Laurent and I'm the (mostly happy) owner of a new Braillenote PK. I live in the UK and the unit was supplied by Humanware here in the UK.
While my Braillenote PK works very well and I'm extremely pleased with what it can do, there is one very disappointing factor: Its battery lasts only about 4-5 hours after a full charge. I've tried various things, such as running it down completely with the Braille Display exercise function in the Support Menu and charging it for a good long stretch afterwards, to no avail. I've also noticed that, even when on charge for over 24 hours, it still indicates that it is trickle-charging when pressing "s" in the Support Information mode. I'm currently running Keysoft 7.5 build 27 (unit was bought in November and delivered with KS 7.5 build 22) I would like to know whether any other PK users have had similar problems and what was done to resolve them. I recently heard from a friend who bought another Baum product through Humanware in the UK that he had similar issues with his brand new acquisition and that he had to return the unit for repairs. So, I'd really like to hear from you. It’s a bit of a desperate try, but if at all possible I'd prefer not to have to return my unit for repairs, since its becoming a very useful little work tool! Its just so disappointing that a brand new and very costly piece of kit should be delivered with a problem like this, which limits how long I can use it for during the day while out and about! I look forward to hearing from the list, as well as any Humanware support staff who may be reading this. Kind regards Laurent No virus found in this outgoing message. Checked by AVG - http://www.avg.com Version: 8.0.176 / Virus Database: 270.9.16/1843 - Release Date: 12/13/2008 4:56 PM ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
