Hi Greg, Tell Glen: "Yes, you do need product key for upgrade - in fact, two SMA's (from 7.0 to 7.2, and from 7.2 to 7.5). It is possible to upgrade to 7.5 from 7.0 directly, but you ned a product key for 7.5 to proceed. My best suggestion would be to contact HumanWare Tech Support to see if they can email the product key file directly to your email address." Hope the above information would be useful for him. Cheers, Joseph P.S. If you can, tell Glen to subscribe to this list directly.
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Greg Sent: Monday, July 13, 2009 2:10 PM To: [email protected] Subject: [Braillenote] Someone on another list is having problems upgradeing their BN. Hello all, I recieved this message on another list: Hi Folks, I am still having difficulties getting an upgrade to work. I go to the product key page. I enter my serial number, and frog1 in the password field, and it just hangs. We tried it on another computer in the office, and still the same problem. I thought the distributer where I got the upgrade said that we did not even need a product key for upgrading, but according to the web page, I do if I am upgrading from 7.0 to 7.5. I prepared the SD card. I have the other 2 files boot loader file, and Keysoft bin file, but I cannot get through this product key log-in page to get the third file. If anyone here is on a BrailleNote list, please send this on there to get some help for me. You would think that for 600 dollars plus, HW would just send you an SD card with the needed files on it. Glenn If someone could help it would be appreciated. Thanks, Greg W. __________ Information from ESET Smart Security, version of virus signature database 4240 (20090713) __________ The message was checked by ESET Smart Security. http://www.eset.com ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote Checked by AVG - www.avg.com Version: 8.5.387 / Virus Database: 270.13.12/2235 - Release Date: 07/13/09 05:56:00 ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
