Hi,
I always find HW;s tech support to be "rude"/depressed/unhappy
sounding. I always figure they are lacking in social skills, and
perhaps social skills are not a priority within HW. I'm not
excusing it just surmising.
Kim
----- Original Message -----
From: Jahmal Lovato <[email protected]
To: [email protected], "'Joshua Klander'"
<[email protected]>,<[email protected]>,
Date sent: Fri, 09 Oct 2009 19:26:49 -0600
Subject: RE: [Braillenote] An insignificant but
potentiallyinteresting find(continued)
Yes, that's possible.
Or it might be that, and they can't understand what the **** you
are saying!
On Fri, 9 Oct 2009 17:21:09 -0700, Nicole B. Torcolini wrote:
Or, another possibility might be that hw tech support is just
rude.
-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of
Joshua Klander
Sent: Friday, October 09, 2009 4:43 PM
To: [email protected]
Subject: [Braillenote] An insignificant but potentially
interesting
find(continued)
Hi list.
I called hw a while ago, because I had some questions I wanted to
ask them.
One of my questions was: why is it that when you press an
incorrect letter,
such as Q, from the main menu, the braillenote says the letter
and beeps,
but when you press the letter Z from the main menu, it just beeps
and does
not say anything? When I asked this question, the tech support
person
basically avoided it. When I asked her if it was a bug, she said
it wasn't.
When I asked her if it was some kind of backdoor to get into
something on
the braillenote, she said it wasn't. Then, she rudely cut me
off, and asked
me if their was anything else I needed help with. The point is,
I think
their is something hidden on the BrailleNote, that, for some
reason,
humanware doesn't want to talk about.
My advice is, keep playing around with it. I know I'm going to!
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