Jose wrote:
"Yeah, but they didn't!"
I understand that. My message was intended to assist you in finding someone
with whom you could discuss this issue, as that's generally what someone
wants who is "frustrated." A desire to complain and do nothing else, that
would be another word.
AR
----- Original Message -----
From: "Jose Lomeli" <[email protected]>
To: "Aimless Ramblings" <[email protected]>
Sent: Wednesday, October 28, 2009 3:36 PM
Subject: Re: [Braillenote] Please help! Feeling frustrated!
Yeah, but they didn't!
Jose Lomeli
Email: [email protected]
Website: http://all4webs.com/q/2/jlomeli9393
----- Original Message -----
From: Aimless Ramblings <[email protected]
To: "Braillenote" <[email protected]
Date sent: Wed, 28 Oct 2009 15:23:29 -0500
Subject: Re: [Braillenote] Please help! Feeling frustrated!
Dear Jose,
Customer service is only there to provide pricing and very basic
information. I would recommend choosing Technical Support from
HumanWare's
phone menu, and asking one of those agents. Customer service
should've also
transfered you to Technical Support when they realized that they
couldn't
help you.
AR
----- Original Message -----
From: "Jose Lomeli" <[email protected]
To: <[email protected]
Sent: Wednesday, October 28, 2009 3:25 PM
Subject: [Braillenote] Please help! Feeling frustrated!
Hello; Listers, I need help. I am feeling frustrated! I called
Humanware
to ask about this RFBD thing that I heard earlier and guess
what? Customor
Service did not know what the **** I was talking about. What is
this
about? I thought they are suppose to know. I feel frustrated
because the
customor service people hardly speak any English! What is this
about? Now,
I'm not being discriminatory because I know how it would feel
like. So
please don't get me wrong. I am not writing this message to
offend people
and if I did I would like to appologize for this. But its the
truth. I
read something and then I call and I hear something else? Come
on now
Humanware! I just wanted to speak my mind out.
Jose Lomeli
Email: [email protected]
Website: http://all4webs.com/q/2/jlomeli9393
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