Hi Sandi:

Congratulations on your new mPower.

I hope that it gives you years of good service.

The pin on your display is concerning. I would exercise the braille display in case that might solve the problem.

Go to the options menu and using space with I you will be in the support information menu. Press X and you will be exercising the braille display. Stopping is easy, just escape.

I exercise the display a couple of times a month for a few minutes just to keep it running smoothly.


Your other issue is very easy as your web-braille account is alive and well. You will just download as you did with your classic unit.


Best of luck.


                JD Townsend
                Helping the light dependent to see.


Daytona Beach, Florida, Earth

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