Date: Sun, 06 Dec 2009 13:19:59 -0500 To: "Alex Hall" <[email protected]> From: Evelyn Weckerly <[email protected]>Subject: Re: [Braillenote] Fwd: Frequency of Braille display failure (Was:restoring braille display functioining)Hi,I went the transplant route during the first year it was available. Eventually, however, I began to have tghe same kind of trouble with the Tieman display in the MPower. It finally got so bad that I replaced the Tieman with the KGS. That was a year ago last spring. I have had absolutely no trouble since having the KGS display installed. Then I bought a second Braille NOte secondhand last May. It also had the KGS replacement installed when it was in for other problems before I bought it. The braille display in that unit haas also been fine. I know it's expensive, but I think that the only way to get rid of the problem is to either get that display replaced or jump to the Apex.Evelyn At 02:44 PM 12/2/2009, you wrote:My first question is: what kind of display (Tieman, the old cells with rubber cursor buttons, or KGS, the new kind with plastic cursor keys) did this happen to? I have had both, though I have had only one Tieman and 2 KGS, and I have never seen this problem.Have a great day, Alex New email address: [email protected] ----- Original Message ----- From: "Flint Million" <[email protected]> To: "Braillenote List" <[email protected]> Sent: Wednesday, December 02, 2009 14:41Subject: [Braillenote] Fwd: Frequency of Braille display failure (Was:restoring braille display functioining)---------- Forwarded message ---------- From: Flint Million <[email protected]> Date: Wed, Dec 2, 2009 at 1:40 PM Subject: Frequency of Braille display failure (Was: restoring braille display functioining) To: Hugh Stogner <[email protected]> I work with people who have BrailleNotes as a private trainer here in MN. I've now seen the fourth BrailleNote unit that has had its display die and the unit report " the braille display is not operating". Another person who's upset about their unit going out for repairs for a couple weeks. I'm just curious to send this out to a list of BrailleNote users: How many of you have had this problem, what model of unit do you have, etc. The BrailleNote is a wonderful little notetaker, but little problems like this that aren't user-servicable tend to make people apprehensive to really depend on it. Some of my clients depend almost fully on their BNs, and having to send them away for anymore than a day or two is a setback in their schooling/careers/etc. Someone told me once that they believe that it's a fuse problem - somehow, a fuse in the display blows and that's what kills it. One of the four people who had their display go out was using the Exercise command to check for cell problems when the failure occurred; another was experiencing "jumpy" cells and certain pins being laggy to unresponsive prior to the display finally totally giving out. And one of these people has had it happen twice on a transplanted unit. So I just thought I'd start an open discussion on this issue and see what others have been experiencing with it. So far, my own BN hasn't died in this particular way (knock on wood!), except that mine did completely die one time to the point where no reset of any sort would fix it... Flint On Mon, Feb 23, 2009 at 3:22 PM, Hugh Stogner <[email protected]> wrote:Sorry to hear that your unit is going back in to the shop for repairs, good luck!!!----- Original Message ----- From: "Lauren E. Conner" <[email protected] To: Michelle <[email protected] Date sent: Mon, 23 Feb 2009 19:43:10 +0000 Subject: RE: [Braillenote] restoring braille display functioiningHi List,Well, I wanted to let everyone know that I called tech supportthis morning, so the issue of restoring the braille display has been resolved. They told me the braille note needed to come in for repairs.They did, however, give me one strategy to try before making thatdetermination. It was quite similar to what some of you ave already suggested. Some of you have given me a specific file in the dictionaries folder to erase and then do an immediate standard reset. Tech support's variation on this was to erase the entire dictionaries folder and then immediately do a standard reset. Doing it their way, when the braille note came back up, I had to reset some of my braille display options, such apreferred grade of braille. Unfortunately, this strategy didn't work for me. I don't know that doing it their way is any different from deleting the fileyou guys mentioned and reseting, but since that's what they told me, I thought I'd pass it on. Maybe it can help somebody on the list one day if they have a braille display problem.But all in all, it looks like my braille note is headed to therepair shop for awhile. Though I'll miss having it, I should still be able to access you guys by email thru a computer. You've offered some greatsuggestions, and I can't thank you enough for trying to help me. I hope I'llbe able to do the same for some of you in the future. Thanks again.Lauren ________________________________________ From: Michelle [[email protected]] Sent: Sunday, February 22, 2009 11:26 PM To: Lauren E. Conner Subject: re: [Braillenote] restoring braille display functioininghi lauren,From the main menu press f press e to erase go to the flash diskand go to the dicsionary folder. The file you are going to erase is keysoft-ksaid. Then press the reset button with no keys holding down. I hope I gave you some help. Good luck,From Michelle.___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well.To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
