I strongly suggest you send this message to hw support so they can test and work on it, and thanks for the update.

Have a great day,
Alex
Email: [email protected]
----- Original Message ----- From: "Scott Ford" <[email protected]>
To: <[email protected]>
Sent: Tuesday, January 12, 2010 6:23
Subject: [Braillenote] usb hard drives and the apex.


Hi everyone,

               I have a western digital passport 256gb hard drive.  I also
have a cable with two usb ends on it.  This is a cable that provides extra
power to the hard drive, only one of the cables has the data connections. I
hooked the power end up to my computer, then connected the end for data to
the Apex.  Then magically I was able to access the hard drive.  I believe
that this proves that the Apex is not currently providing enough power to
the hard drive. I would guess that a firmware update to the Apex could fix
this problem.  Have a great day.

Later,

Scott

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