When I sent my mPower in (thinking it would just be for a battery change, but deciding to do the trade-in for the Apex), Humanware sent UPS to my house, and everything was all set, and the UPS guy just stuck the paper to the box, and I was good to go. I didn't have to fill out anything.

Peggy
http://kernsac.livejournal.com

http://facebook.com/kernsac
----- Original Message ----- From: "GianniP46" <[email protected]>
To: "BrailleNoteList" <[email protected]>
Sent: Tuesday, February 02, 2010 8:05 PM
Subject: [Braillenote] Returning my MPower for an Apex


Hi,
I just got off of the phone with UPS and they say that I have to fill out customs papers to send back my BN to HW? did anyone have to do this? How come HW didn't mention this, or am I getting bad info? Can anyone clarify?


Gian Pedulla
[email protected]

LETS! GO! METS!
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