Have you checked all of your braille display, keyboard, and translate settings? If you give me your Keysoft Version, I will be able to help you. Also, I'm not sure how newer versions of KeySoft, (like 8.0) handle grades on the BrailleNote since I don't use a newer version.

----- Original Message -----
From: Lucy Sirianni <[email protected]
To: [email protected]
Date sent: Mon, 15 Feb 2010 13:29:54 -0500
Subject: [Braillenote] Grade of Braille for email and internet

Dear all,

  For some reason, my email and internet are now appearing in
grade 1 Braille rather than grade 2.  I did nothing (that I know
of) that would have caused this change to occur, and I am not
sure how to fix the problem.  Can anyone tell me how to get my
BrailleNote to display email and internet in grade 2 again?

Thank you!

Lucy

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