>From his message below, sounds as if HW did already respond and close the 
>issue, even if it wasn't what he wanted to hear.  I've been one of the first 
>to criticize HW for their lack of participation on this list, but I really do 
>think they have gotten better at responding to email tech support inquiries in 
>a timely manner, even if the response might not always be the one for which we 
>are looking.

----- Original Message -----
From: "Joseph Lee" <[email protected]>
To: "'Josh Kennedy'" <[email protected]>, <[email protected]>
Date: Wednesday, Sep 8, 2010 12:48:49
Subject: RE: [Braillenote] humanware ignoring messages

>
>
> Hi,
> Maybe HW couldn't find a right person who can respond to your message. If
> you want direct contact, try one of these people below:
> * Matthew Janusauscus.
> * Lucia Gomez.
> * Alex Bec.
> The last one is a current KeySoft engineer. Try Matthew first, then Lucia.
> If not and if your query is more towards programming, ask Alex Bec.
> Cheers,
> Joseph
> 
> 
> 
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of Josh Kennedy
> Sent: Wednesday, September 08, 2010 9:44 AM
> To: [email protected]
> Subject: [Braillenote] humanware ignoring messages
> 
> Hi
> I sent humanware several emails about keynote multimedia about my podcast
> demonstrating keysoft for windows95 and stuff. humanware is ignoring my
> messages to them. I just get the automated response and nothing from a real
> human saying we got your message. maybe they are hoping I will forget about
> the old windows95 software? they told me in one email, stop advertising and
> astop asking us about it. well I will continue twittering and podcasting
> about keysoft and keynote multimedia until I get through to someone who can
> bring back this excellent speech synthesizer and make keysoft run on
> windows7 mac and linux once again! http://jkenn337.podbean.com/feed
> 
> Josh Kennedy
> [email protected]
> 
> 
> 
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