I wonder if there is a setting that he missed? Look through all the pop/imap/mail forwarding settings very carefully, on a pc or on the bn with the view set to Basic HTML instead of Mobile. I cannot be more specific since I only did this once, about a year ago. That is all I can think of since the port is right, the smtp server name is right (I assume), and the account works for receiving mail, just not sending it.
On 9/14/10, Blake ison <[email protected]> wrote: > Hi all: > > You may be aware that Nathan Letts has sent several emails to the list, > concerning an email problem that we are having. Him and I live within the > same state, in the same city, so I have been giving him a bit of a hand. He > is a new apex user, so I am able to help if there is anything of major > confusion. > > Basically, the situation is this. When he logs onto his account, he is able > to check his emails no major dramas. But, when his Apex goes to try and > connect with the smtp server, he gets the error 11001. I have talked to > google, and it reckons that this error occurs when the connection times out > to his mail server, in this case, hotmail or gmail. He also has another > account for his school email, on the same bn, and this generally works > flawlessly. I have tried to deleet the account, and reconfigure it, but this > doesn't work, and we just end up with the same error message. > > I have googled, and the ports we have are what is suggested on google, so it > is obviously the rejection of his braillenote by his email account. > > Nathan also has a laptop connected to the same 2 accounts. I wondered > whether this may have something to do with it. > > Anyhow, any help that you can give us would be much appreciated. > > Kind regards, Blake. -- Have a great day, Alex (msg sent from GMail website) [email protected]; http://www.facebook.com/mehgcap ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
