Hi, I haven't seen this behavior on the Apex. Cheers, Joseph -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Alex Hall Sent: Thursday, September 16, 2010 4:13 PM To: Jose Lomeli Cc: [email protected] Subject: Re: [Braillenote] Please hel! Emergency! I repeat emergency!
Well, I'll be honest: this isn't good. It is nothing you did, it is just something the bn will do sometimes, and it is exactly why I no longer use keymail at all. I hope you had no emails on there you wanted. If you did, go to keymail, find any emails you want to save, and, one by one, open them and hit s to save, following the resulting prompts. After you have saved all the emails you want, try a 4-5-6 reset, then a service reset. If that does not work or this happens again, you will have to erase your email database. You read that right. 1. Remove any storage cards from the bn, including pcmcia, cf, sd, and usb. 2. Go to main menu, file manager, erase file. Select the flash disk, then the keymail folder. 3. Press space-x to get to the list of all, including hidden, files and move down to email folders.cdb. Make sure it is .cdb, not the one with no extension. 4. Press enter to erase this file, answering 'y' to any confirmation prompts. 5. Right from here (as soon as the file is erased), hit reset; do not even go back to the main menu. 6. When the bn wakes up again, go to keymail and check for new mail. A message will come up, saying that the database for email folders does not exist; answer 'y' here to create your new, and hopefully uncorrupted, email database. Are you using an mPower? What version of keysoft? Not to scare you, but my mPower did this for about a year, and that was even after they replaced the flash disk at the hw repair center. After that I switched to using the gMail website to manage emails, and I have never gone back to keymail exactly because of this possibility. I am not sure if the apex will do this same thing, but I would rather not find out the hard way. On 9/16/10, Jose Lomeli <[email protected]> wrote: > Hello; Listers, I need help. This is an emergency! Everytime I try to check > my email this is what it says. Error saving email. there is not enough > storage to save this email and the weirdest thing. After that I try to empty > the trash it said. Cannot find the sector specified! I don't know what had > happen. I never did anything in the first place for it to do this. I really > need help. If anyone uses skype. You can contact me to assist me on this. My > skype id is jose.lomeli93. I repeat this is an emergency! > JOSE Lomeli > Email: [email protected] > ___ > Replies to this message will go directly to the sender. > If your reply would be useful to the list, please send a > copy to the list as well. > > To leave the BrailleNote list, send a blank message to > [email protected] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > -- Have a great day, Alex (msg sent from GMail website) [email protected]; http://www.facebook.com/mehgcap ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
