Hi,
That's really odd... The disk error thing is a normal thing - if it is part of a reset routine where KeySoft says, "memory scan." But having to answer a prompt about disk error is a bad thing. For Grace: Have you tried the Clear Settings Reset (Reset with DOTS 4-5-6) to see if it helps? If not, ask HumanWare (the tech support there might ask you to try Clean Reset). If HumanWare asks you to perform Clean Reset (which I'll not discuss here anymore), you need to backup your Flash Disk data to somewhere, as the consequences of that reset shows (ask us (the geeks) for more info on this).
Cheers,
Joseph

----- Original Message -----
From: Alex Hall <[email protected]
To: Grace Pires <[email protected]
Date sent: Sun, 10 Oct 2010 12:16:57 -0400
Subject: Re: [Braillenote] Apex crashes often

That does not seem like normal behavior; this is the first case I have heard of frequent resets and crashes. I would call Humanware and ask them about it; see what suggestions thay have and, if the problems
persist, push them to replace the unit.

On 10/10/10, Grace Pires <[email protected]> wrote:
Hi List:



I have my Apex for about 2 weeks, and it crashes quite often. It happened on the Internet, keyword, keyplan and keylist. Is this normal behavior? Also on at least 3 occasions it reset by itself. It was in my purse twice so I wonder if the reset was pushed accidentally. I had little problems with my Mpower. Yesterday after it reset itself, it gave me a disk error and wanted to restore to default settings. I initial said yes but it I'd lose my data
so I hit no.  I pressed reset and it worked normally.



Does anyone have suggestions on what I should do? Or I just live with it
until such time as there's software update.



Thanks.



Grace



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--
Have a great day,
Alex (msg sent from GMail website)
[email protected]; http://www.facebook.com/mehgcap

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