(Joseph wonders if we ought to blame Microsoft, in essence.)

And the answer is: well, sort of.  While it is inappropriate to single out any 
specific component when arguing for the poor performance of these devices, it 
is nevertheless the case that HumanWare designed, built and released them - 
they chose the operating system, the hardware to run it on, and the application 
suite (implemented as a single executable plus a couple of helpers) to exploit 
that operating system. HumanWare tuned every aspect of that combination, as far 
as possible, to produce what we know as the BrailleNote.  Any fault is a fault 
of the system as the user experiences it.  The entire package is therefore at 
fault, and I question whether or not it's really relevant which bit has gone 
wrong, so long as it has in fact gone wrong.  If we have a problem with 
BrailleNote as a whole, it might be prudent to check the viability of that 
problem to other, non-assistive PDAs or smartphones running Windows CE (or one 
of Microsoft's assembled derivatives of it, Windows Mobile or Pocket PC), but 
that's about it.  Nothing else really matters.

Cheers,
Sabahattin

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