Hi,
When you do connect it to WMDC, does your computer ask to setup a
partnership? If it does, then do establish partnership. If not,
then we need to do something else.
Cheers,
Joseph
----- Original Message -----
From: "Rich Irwin" <[email protected]
To: <[email protected]
Date sent: Thu, 6 Jan 2011 16:42:32 -0800
Subject: [Braillenote] Convinced Apex Cannot Sync With Outlook
The subject title says it all. I have been trying to follow the
manual for
over a year now and cannot even get the Apex to connect to either
my desktop
using Vista 64 bit or my laptop using Windows 7 32 bit. I have
tried the
USB cable and hear both the computer and Apex beep as though
connecting, but
WMDC says no connect and the Apex utility says connecting via
USB. But they
both hang there for as long as I let them. If I try syncing, I
get the
error message:
"check the network is connected, keysync pc is running, if
running through a
firewall check port 9613 is open"
I have done this and it is.
I have also tried to use Bluetooth on both pc's and get exactly
the same
results.
I have asked this list for step by step instructions on whether
to install
Keysync first or WMDC and if there is anyone who has successfully
synced
their Apex with either Vista or Windows 7 operating pc's and
received no
response. I have been working with computers since 1968 and
retired from a
large corporation as the I t manager responsible for over 300
employees and
several hundred T1 lines. I have never encountered such a
befuddling
challenge. I never had any challenge with either my Braille Note
Classic or
my M-Power. This has only been since I got the Apex. Any help
is sincerely
appreciated.
Rich Irwin
[email protected]
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