---------- Forwarded message ---------- From: Mike Tindell <[email protected]> Date: Mon, 10 Jan 2011 10:24:01 -0500 Subject: RE: conversation on BN list about a new upgrade to Key soft coming what's going on To: christopher nusbaum <[email protected]>
Hi. Dominic is correct. ________________________________ Mike Tindell Eastern Blindness Product Specialist HumanWare 1 UPS Way Champlain, NY 12919 USA T. 800-722-3393 ext. 264 F. +1 888 871 4828 www.humanware.com ........................................................................ ........................................................................ ......................... The power is in your hands Matching Assistive Technologies with Educational Goals and Special ARRA Stimulus Offers Visit: www.humanware.com/education ------------------------------------------------------------------------ -------- -----Original Message----- From: christopher nusbaum [mailto:[email protected]] Sent: January 8, 2011 11:17 AM To: Mike Tindell Subject: conversation on BN list about a new upgrade to Keysoft coming what's going on Hi, Mike, this is Chris Nusbaum. I'm subscribbed to the Braillenote mailing list and we got a post yesterday from a guy who said a new Keysoft upgrade is coming soon. He didn't say how he knew this, so I asked. He said that he had spoken with a Humanware rep and he had told him the information. But someone else on the list said that he had spoken with a manager at Humanware named Dominic Gagliano who said that there was nothing factual about this upgrade until it is announced by Humanware. Personally, I'm leaning twards the comment that it needs to be announced by Humanware first. But we really don't know. Do you know anything about this... that is do you know anything about this that you can say to the general public? Thanks. Hi, all. After I posted something on the list the other day wondering how one lister knew that a new upgrade was coming, I emailed a friend of mine who is a blindness product specialist at HW named Mike Tindell and asked him what was going on. I told him also that a lister sent me an email off list, which I forwarded to the list, saying he talked to Dominic, a manager at HW, who explained that nothing was completely true about any KS upgrade until announced by HW. This lister also informed me that when something is announced by HW, it's posted both on this list and some announce list that I didn't even know existed. Here is Mike's reply to that email. By the way, I spent a lot of time on the phone with a very nice guy from HW tech support trying to figure out this problem with my Apex recognizing a printer I posted last week, and when all else failed, he told me to download the file from humanware.com and update my KS version from 9.0.1 to 9.0.2. It turns out that HW has broadened their compatible printer list for the BN in KS version 9.0.2. I'll keep you posted on what happens there. Thanks! Chris ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
