the site rejected my serial number and i've had to refer the matter to our HW support in the UK for resolving!

Cheers

Paul

[email protected]
----- Original Message ----- From: "Peggy Kern" <[email protected]>
To: "BrailleNote" <[email protected]>
Sent: Friday, February 11, 2011 2:37 AM
Subject: [Braillenote] Nope, the other e-mail address didn't work either


Well, I tried my other address with the license site, and it didn't work either. Am I missing something? I didn't see anyone else saying they had to register to get the product key. If this was something we were going to need to do, it would have been nice to have heard about this requirement in advance. Other companies, when they're about to release an upgrade, encourage people to get SMA's or something so they can get the upgrade when it's released. I don't understand why this wasn't done with this upgrade. Or maybe I've missed an announcement or something. But I've read all the Humanware news that's come to my inbox pertaining to the Apex, and I never saw anything about registering on the licensing site. Hmmm. Well, I guess I'll just be patient until I hear something. For those of us who work during the day, who knows when that might be. <sigh>

Peggy <puzzled and disappointed>
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