Hi Peter and All, First, hope you get your below question regarding the dial-up modem answered.
But, second, here is the link, at least on the US site, where it gives the procedures for downloading and installing the product key and the upgrade. And, it does indeed appear one can use their Apex to do these: http://www.humanware.com/en-usa/support/braillenote_apex/software/keysoft_9_1_upgrade ----- Original Message ----- From: peter greco <[email protected]> To: Vicky Collins <[email protected]>, [email protected] Date: Thursday, Feb 10, 2011 23:08:40 Subject: licence site and any differences in dial up to internet US v Australia? > > > Vicky > I entered all 12 digits the first try and got the message about > being sent an email with the product key. > By the way, would anyone on this List know if regular phone > connections for dial up to the internet are any different in the > US to say Australia? > Peter > > ----- Original Message ----- > From: Vicky Collins <[email protected] > To: [email protected] > Date sent: Thu, 10 Feb 2011 22:55:04 -0500 > Subject: Re: [Braillenote] License site,what a painffRe: > [Braillenote] License site, what a pain! > > Well, I did the same as you, entered the last six digits of my > serial number first, and then entered all twelve when I was told > I needed all of them. And, yes, I'm having the problem, too, so > am waiting to hear back from HW. I wonder if it would have made > a difference if we had entered all twelve digits of the serial > number on the first try? Likely not, I guess. But, well, I > didn't have my Apex handy at the time, and the last six were what > we were told would be needed and what I had available at the > time. Perhaps that's what I get for being too lazy to go and get > my Apex and get the entire number in the first place. > > ----- Original Message ----- > From: Peggy Kern <[email protected] > To: "BrailleNote" <[email protected] > Date: Thursday, Feb 10, 2011 22:10:53 > Subject: Re: [Braillenote] License site, what a pain! > > > > Well, at first I entered the last 6 numbers, but when told I > needed all 12, > I entered them. If they'd gotten the word out about this > sooner, they would > have had time to deal with all these glitches and rejections and > registration requirements before the release. > > Peggy > > -------------------------------------------------- > From: "Paul Leake" <[email protected] > Sent: Thursday, February 10, 2011 7:05 PM > To: "olivia" <[email protected] > Cc: "braillenote list" <[email protected] > Subject: Re: [Braillenote] License site, what a pain! > > what they said was that we'd have to enter the final six numbers > of our > serial number but instead we are required to enter the full > number and it > doesn't appear to work seemlesssly to get the product key. > > Cheers > > Paul > > [email protected] > ----- Original Message ----- > From: "olivia" <[email protected] > To: "Peggy Kern" <[email protected]>; > <[email protected] > Sent: Friday, February 11, 2011 3:03 AM > Subject: Re: [Braillenote] License site, what a pain! > > > ar If you heard the Keysoft 9.1 presentation, they did mention > it. > ar > ar ----- Original Message ----- > ar From: "Peggy Kern" <[email protected] > ar To: "BrailleNote" <[email protected] > ar Date sent: Thu, 10 Feb 2011 18:56:09 com0800 > ar Subject: Re: [Braillenote] License site, what a pain! > ar > ar Had you heard anything in past messages about registration > being > ar required? > ar This was news to me. I wonder if they think that we all buy > new > ar products > ar from them so often that of course we all knew about this new > ar licensing > ar thing! I'm not meaning to be rude, but it just seems that if > ar something so > ar major is going to be released, and there's going to be such a > ar major change > ar in the way files are obtained to get this product, the > customers > ar should be > ar made aware of it. I'm really hoping there's some other > ar explanation than > ar lack of communication to the customers. Maybe the website is > ar having issues > ar because of the number of hits? But it seems that other > ar companies, when > ar releasing something new, are on the lists answering questions > and > ar offering > ar help. > ar > ar Okay, I'll get off my soapbox for the moment and find > something > ar else to do > ar while I wait and see how this all plays out. > ar > ar Peggy > ar > ar -------------------------------------------------- > ar From: "peter greco" <[email protected] > ar Sent: Thursday, February 10, 2011 6:40 PM > ar To: "Peggy Kern" <[email protected]>; > ar <[email protected] > ar Subject: re: [Braillenote] License site, what a pain! > ar > ar Peggy, got the same thing! > ar Peter > ar > ar ----- Original Message ----- > ar From: "Peggy Kern" <[email protected] > ar To: "BrailleNote" <[email protected] > ar Date sent: Thu, 10 Feb 2011 18:18:39 com0800 > ar Subject: [Braillenote] License site, what a pain! > ar > ar Hi, guys. I tried to log into the license site to get my > ar product key, and > ar I was told that Humanware has to validate my registration, and > ar that I'll > ar receive an e-mail or some such thing. Humph! Maybe I used > ar another e-mail > ar address with them? Guess I'll try it with my other e-mail > ar address and see > ar if it recognizes that. Why don't they just have an automated > ar message be > ar sent to the address with a link to click to reply? I want the > ar upgrade! > ar > ar Okay, off to check this e-mail address one more time, then > I'll > ar try my > ar other one and see if it recognizes that. > ar > ar Peggy > ar ___ > ar Replies to this message will go directly to the sender. > ar If your reply would be useful to the list, please send a > ar copy to the list as well. > ar > ar To leave the BrailleNote list, send a blank message to > ar [email protected] > ar To view the list archives or change your preferences, visit > ar http://list.humanware.com/mailman/listinfo/braillenote > ar > ar > ar ___ > ar Replies to this message will go directly to the sender. > ar If your reply would be useful to the list, please send a > ar copy to the list as well. > ar > ar To leave the BrailleNote list, send a blank message to > ar [email protected] > ar To view the list archives or change your preferences, visit > ar http://list.humanware.com/mailman/listinfo/braillenote > ar > ar > ar ___ > ar Replies to this message will go directly to the sender. > ar If your reply would be useful to the list, please send a > ar copy to the list as well. > ar > ar To leave the BrailleNote list, send a blank message to > ar [email protected] > ar To view the list archives or change your preferences, visit > ar http://list.humanware.com/mailman/listinfo/braillenote > ar > > > > ----------------------------------------------------------------- > --------------- > > > > No virus found in this incoming message. > Checked by AVG www.avg.com > Version: 9.0.872 / Virus Database: 271.1.1/3433 Release Date: > 02/09/11 > 19:34:00 > > > ___ > Replies to this message will go directly to the sender ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [email protected] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
