Hi Joseph,

Many thanks to you and Alex for trying to help me solve this problem.  I've 
been doing a few experiments and I'll report the results below, as I'd love to 
know if this problem is with my Apex, my brain, or a lethal combination of 
both!  I'm posting this on list in case Alex or any other techies can chime in, 
but I apologize to other list members and hope the "delete" key doesn't prove 
too elusive.  Here goes:

When I tested the dot assignment process yesterday, I received the exception 
command immediately after pressing space with D, the keystroke that initiates 
the dot assignment procedure.  When you told me that your test had been 
successful, I thought this may have something to do with the computer Braille 
table that I was using at the time.  I was using one called Czech USA, which I 
had renamed from Custom USA some time ago.  I tried switching to the "Custom 
USA" table, with the same lack of success.  I then moved the Custom USA table 
out of the Dictionaries folder on the flash disk and selected the "USA" table, 
in order to generate a new Custom USA table once the first dot combination had 
been assigned.

I then opened a Word document and repeated the test with the "o stroke" 
character.  This time, when I pressed space with D, I received the standard 
message that I would have expected: "O stroke displays as nothing. Option?"
I pressed "A" to assign a combination, then I followed your example and typed 
dots 1-3-5-8 on the Braille keyboard.  The cursor simply moved one space to the 
right, and the speech said, "character 149".

I then tried another dot combination, dots 2-4-6-8.  Again, the cursor moved 
one space to the right without anything being displayed, and this time the 
speech said, "superscript A".

I can repeat the process using other unicode characters and other dot 
combinations, but the results are the same, except that the speech names a 
different character with each new dot combination.

I then tried to assign a key combination to our friend O stroke, by pressing 
space with K, followed by "A" for "assign".  I was able to assign the key 
combination successfully using space with U, followed by dots 1-3-5-8.  I was 
subsequently able to enter the character in my Word file, and this operation 
also generated a new "custom USA" Braille table.

When I was still in the Word file, I then repeated the dot combination 
assignment for O stroke, using space with D, then "A", then dots 1-3-5-8.  This 
time, once the Custom USA table had been created as described previously, I 
received the same behaviour as I did yesterday when I was using the Czech USA 
computer table, i.e. I got the exception command immediately after pressing 
space with D.

There is just one more anomaly that I should mention, and this hasn't been 
rectified in Keysoft 9.1 either:  If I'm using any Braille table other than 
just plain USA or Uk, text is only displayed in 8 dot computer Braille, 
regardless of whether I have it set to 6 or 8 dot, either from within Braille 
options or by using the "Next and Advanced thumb-key" shortcut.

As for resets, before writing to the list yesterday I tried a resets using both 
a short and a long press of the button, but to no avail.  If you are unable to 
emulate any of this behaviour and the problem is with my own Apex, are there 
any other resets that I should try?

Thanks so much for your time and patience, and I apologize if all this is user 
error on my part.  On the Classic and mPower I was able to rename computer 
Braille tables and continue to assign dot and key combinations with no problem, 
so I have a fair amount of experience with the process.  Fortunately I still 
have the Classic, so I can copy the table into the Dictionaries folder, edit it 
as necessary and use it to replace the version of that table in the Apex.

Nicky

----- Original Message ----- 
From: "Joseph Lee" <[email protected]>
To: "Nicola Sanders (Telenet)" <[email protected]>; 
<[email protected]>
Sent: Monday, February 14, 2011 8:23 PM
Subject: re: [Braillenote] Unicode characters: Assigning dot combinations 
stillbroken in Keysoft 9.1


> Hi Nicola,
> An interesting behavior.  For testing, I was able to assign o 
> stroke to DOTS 1-3-5-8 - with no problems.  I'm using 8 dot 
> computer braille.
> The "exception" message sounds like a memory confusion on behalf 
> of Apex.  The phrase "access violation reading 0" means that 
> KeySoft was trying to read from so-called "NULL" pointer/value - 
> an undefined location on memory.  As Alex suggested, try 
> reassigning the key combinations after reset.
> Cheers,
> Joseph
> 
> ----- Original Message -----
> From: "Nicola Sanders \(Telenet\)" <[email protected]
> To: "Braillenote List" <[email protected]
> Date sent: Mon, 14 Feb 2011 17:49:56 +0100
> Subject: [Braillenote] Unicode characters: Assigning dot 
> combinations stillbroken in Keysoft 9.1
> 
> Hi all,
> 
> Despite what Humanware claims in the release notes for Keysoft 
> 9.1, there are still problems with the assignment of dot 
> combinations to certain unicode characters on the Apex BT.  For 
> example, when I tried assigning a dot combination to the 
> character "o stroke", I received the following error message:
> "Exception command: 404 at 3595.  Access violation reading 0"
> 
> I sent a detailed message to Humanware about this problem after 
> the release of the Apex, and I was unable to trade in my Classic 
> because of it, since as a linguist I just can't afford to 
> relinquish this option.  I was optimistic that it might have been 
> resolved by now, but alas, 'tis not to be, and my Classic lives 
> to fight another day!!  I haven't had time for detailed tests, 
> but there may well be problems with key assignments as well as 
> dot assignments in some circumstances.  I don't mean to sound 
> arrogant, but I can't help wishing that Humanware would have 
> these so-called "fixes" tested by users who have plenty of 
> experience with the bugs in question and may just conceivably 
> know what they're talking about, before releasing an upgrade 
> which turns out not to have solved the problems.
> 
> OK, rant over!  If anyone can shed any light on the meaning of 
> the error message, I'd appreciate it.
> 
> Best,
> 
> Nicky
> 
> 
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