Hi,
You are still using 9.02, right?
To update to 9.1, you'll need a number of hardware and software components:
* The KeySoft 9.1 installation file (an hwi file).
* A license for KeySoft 9.1 (an hwl file).
* Your email address and serial number of your unit (the email must be tied to the serial number of your unit). * The AC adapter for the Apex (during the upgrade, AC power must be required). * A storage device to store the license and the upgrade file (preferably an SD card, but Apex's Flash Disk will work as well).
The outline of steps are as follows:
1. Go to HumanWare License site (license.humanware.com). Have your email address and serial number handy. 2. Log onto license site (select Log in, then from the list, select BrailleNote Apex; then type your email address and your serial number (650320nnnnnn where six n's are the last six digits of your serial number to the respective edit boxes). 3. Select the desired license from the list that appears (select KeySoft 9.1), then download the license to a storage location (None (root) folder of any storage device such as Apex's Flash Disk, SD card, etc.). 4. Obtain KeySoft 9.1 installation file (from HumanWare website, go to Support/BrailleNote Apex/Software/KeySoft 9.1/Download link) and download the hwi to the None (root) folder of any storage device (Apex's Flash Disk included). 5. Connect the AC adapter and restart your Apex (press the Reset button). After this, KeySoft should say, "one license in/alled," followed by the question, "do you want to install KeySoft version?" Answer yes. Note that if you've downloaded the license and hwi to a storage card, insert the card before you reboot Apex. If you've downloaded these files using a computer, copy these files to the root of either an SD card or a USB thumb drive (I recommend using an SD card), then insert the card to the Apex before restarting Apex. Due to space issue, I cannot spell the steps in detail (at least I gave you the outline for it). Please let us know if you have any questions.
Cheers,
Joseph
----- Original Message -----
From: Chandra Hottinger <[email protected]
To: [email protected]
Date sent: Wed, 25 May 2011 18:07:42 -0400
Subject: [Braillenote] Updating an Apex Bt 18

Hi. I was wondering how to update the braillenote Apex. I do not have the newest update. If you can help me I would appreciate it. Thanks,
Chandra Hottinger

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