How do you do that support information mode on an Apex BT?
Chris
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Sent from my BrailleNote
----- Original Message -----
From: "Joseph Lee" <[email protected]
To: "'Lucy Sirianni'"
<[email protected]>,<[email protected]
Date sent: Mon, 18 Jul 2011 14:57:17 -0700
Subject: RE: [Braillenote] Battery not charging
Hi,
The probable cause is temperature. It happens that when the
battery
temperature is too high, the mPower would not be charged. The
best solution
is to cool down the unit (disconnect the adapter for about five
to ten
minutes) then try charging it.
To really check if it is temperature related, when the battery is
not
charged, go to Support Information Mode (SPACE with O/FN+O, then
SPACE with
I/Read+I, sorry forgot the actual one), then T for temperature;
if it says
around 35 degrees Celcius or more, this'll indicate temperature
issue.
Cheers,
Joseph
-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Lucy
Sirianni
Sent: Sunday, July 17, 2011 8:39 PM
To: [email protected]
Subject: [Braillenote] Battery not charging
Hi everyone,
Lately I've been having intermittent problems charging my
BrailleNote MPower. When I plug it into the adapter, it says "AC
adapter on", but the "level charged" number doesn't go up. I can
always get it to charge eventually (I'm not really sure what
makes this happen -- it seems to charge more quickly when I'm
using it, though I may be wrong about this -- I also usually take
the adapter out and put it back in in case this helps), but can
anyone explain why this might be happening?
Thank you!
Lucy
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