Hi,
Reversal of an upgrade requires 9.0 license key - which is not
possible to obtain. However, at least an engineer stated that a
fix has been implemented for a future patch version.
How about this: Since QT support also includes QWERTY models of
other devices, then it'll be better for QWERTY model users to
write "to Apple for inclusion of QWERTY commands for models with
this keyboard module. In addition, those who are Apple user
and/or interested parties could write to Apple stating the need
for QT support to allow the keyboard to act as a Bluetooth
keyboard when using it with a braille display. Same could be
done for GW Micro users (since we have a number of WE users here,
I think we could write to GW Micro stating HW's position).
Cheers,
Joseph P.S. I'll ask this question on the aiPhone list.
----- Original Message -----
From: "Rick Lewis" <[email protected]
To: <[email protected]
Date sent: Fri, 12 Aug 2011 06:42:42 -0700
Subject: Re: [Braillenote] Apex QT with IOS Devices
I tried posting these comments from my wife Deb yesterday, but
never saw
them on the list, so I'm reposting them. She is not on this
list.
She says:
According to various conversations I had with Humanware, HW
upgraded their
OS and changed how the QT handles TTY which broke the interface
to iOS.
According to HW, it's now up to Apple whether they will or will
not support
HW's change. The difficulty is that apple has never claimed to
support the
QT, only the BT. So there is no indication that Apple will
conform to HW's
change in protocol. So yes, at this stage it's up to Apple and
probably not
likely. I do recommend that people write to apple asking that
they support
the QT. But remember that they never did officially support it.
Where HW failed miserably is that they failed to inform us that
the upgrade
would break the Apple interface and was irreversible. I would
never have
upgraded had I known this since I have found the upgrade to be
worthless
overall.
I believe that HW should provide a way for us to reverse the
upgrade if
Apple does not support the QT in iOS 5.
Hoping this reduces the confusion
My comment:
Whether something is officially supported or not, if you've been
using a
Braille device in a way that enhances, even revolutionizes, your
access, and
its sister device the BT has that functionality, and an upgrade
takes that
away, none of the technicalities matter; you feel disenfranchised
and burned
by the company whose work has taken away that access, even if
unintentionally.
And that overshadows any positive aspects of the Keysoft upgrade.
Customers who have experienced this can't be blamed for their
less than
positive feelings about Humanware at this point.
Whether IOS devicies officially supported the QT or not, KeySoft
9.1 was a
downgrade for those customers because it took away major
functionality they
were using in their daily lives.
Humanware has never publicly acknowledged this, or provided a
means to
reverse the upgrade.
They should do both.
--
Rick Lewis
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