Hi, one suggestion I have is go into keymail and go to write a message. Fill 
in your own details in the to field (you only need to do this because it 
won't let you go on unless there is an address in there), go down to attach 
a file say yes then go to where you have this file and hit entre. Then 
hopefully it will say something about it being a keyword document would you 
like to send as another format. You should then be able to choose microsoft 
word from there. If this works you can either send it to yourself or try 
hitting entre on the attached file and open it from there.

Hope this helps,
>From Shaz.
BN QT Apex and PK user.

----- Original Message ----- 
From: "Stephanie Mitchell" <[email protected]>
To: <[email protected]>
Sent: Thursday, December 01, 2011 2:43 PM
Subject: [Braillenote] having serious issues with keyword


| Hi all.
| I could do with some serious help with keyword, as I'm really
| worried.  I am studying and have an assignment on the go.  I am
| using keyword and want to convert it to ms word or rtf format.
| However, when I do, i get the following: "access violN".  I'd
| tried resetting the unit and trying again.  I'm saving in the
| flash disc, but have tried saving it to a sd card.  Also, even
| now and again, I'll be typing and it freezes.  Nothing but a
| reset works.
| Any help would be fantastic.
| Thanks.
| Steph
|
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