Hi,
Sounds like some chip issue underneath the display by the
motherboard. I guess sending it to HW was a right thing to do.
Cheers,
Joseph
----- Original Message -----
From: Patricia Kepler <[email protected]
To: "[email protected]"
<[email protected]
Date sent: Sat, 3 Dec 2011 19:07:34 -0800
Subject: [Braillenote] Apex Refreshable Braille Display
Hi all,Last week my Apex 32 cell display went haywire, only
displaying the first 13 cells, the rest only displayed x's. A
call to Humanware told me that something in the display broke and
it needed to be returned for repairs. Just one weekshy of its
warranty ending. Phew! While I am thankful that it is covered, I
amconcerned that it had a problem to begin with. This is my
third Braille Note. I have owned a classic and an Empower, and I
have never had a problem with any of their displays and they had
been dropped knocked off tables and probably worse. This unit
had no such traumas. I had been using it, turned it off, and an
hour later turned it back on to discover the display broken.
Again, customer service was very nice and hopefully my unit
won't be gone too long, but I am curious if any of you have
heard of their being a problem with the apex display?
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