Hi Joseph,
I didn't imagine that I'd be helping you now, as it's usually the
other way around! * Smile! To answer your question, your planner
database might be corrupted, and you may need to erase the
database and recreate it. I used to get this error in Keymail
when sending or rvcg emails, and that's what HW told me to do.
However, I'd advise that you get clarification on this from HW
before you do this, as it can do some damage if it's not needed.
So, wait until HW emails you back, and if they don't, I'd call
them and ask if you need to erase your Keyplan database. If this
is the case, I'd do it while the HW agent is on the phone with
you. Hope this helps!
Chris
"The real problem of blindness is not the loss of eyesight. The
real problem is the misunderstanding and lack of education that
exists. If a blind person has the proper training and
opportunity, blindness can be reduced to a mere physical
nuisance."
-- Kenneth Jernigan (President, National Federation of the Blind,
1968-1986
The I C.A.N. Foundation helps blind and visually impaired youth
in Maryland say "I can," by empowering them through providing
assistive technology and scholarships to camps and conventions
which help them be equal with their sighted peers. For more
information about the Foundation and to support our work, visit
us online at www.icanfoundation.info!
----- Original Message -----
From: Joseph Lee <[email protected]
To: [email protected]
Date sent: Sat, 26 Nov 2011 22:12:00 -0800
Subject: [Braillenote] KeyPlan: The operation completed
successfully errorwhen attempting to print or emboss planner
Hi,
I don't know what's going on, but every time I attempt to emboss
or print planner appoinments, it says:
"The operation completed successfully."
Here's the setup:
Problem: When attempting to emboss or print planner, the
following error is given:
The operation completed successfully.
Procedure:
1. Open KeyPlan (Main Menu, P).
2. Go to Emboss or Print.
3. Select Emboss or Print.
3. Select a date range (it could be the same day).
When the ending date has been selected and if ENTER is pressed,
the error will be given. This happens even if the KeyPlan folder
has been erased, system has been warm booted and printthe or
embossing of planner has attempted.
Cheers,
Joseph
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