Hi,
I think your best bet would be to call Humanware, because I had that
happen with my BrailleNote with Keysoft 9.0, and I ended up having to
send mine in. Not that you'll have to do the same, but that was my
experience. Hope this helps!
----- Original Message -----
From: Gisela <[email protected]
To: Peter Bosher <[email protected]>,
[email protected]
Date sent: Fri, 23 Dec 2011 15:12:02 -0500
Subject: re: [Braillenote] Apex losing speech
This is happenning to me too. I'm using the apex. I haven't
found a solution though.
----- Original Message -----
From: Peter Bosher <[email protected]
To: [email protected]
Date sent: Fri, 23 Dec 2011 15:09:41 +0000
Subject: [Braillenote] Apex losing speech
Hi All,
I have been helping out a friend who has the Apex BT32, the same
model as I have. On her machine, speech will suddenly stop for
no
obvious reason. The machine does not freeze, but there is no
sound. This was happening under Keysoft 9.1 and we thought the
upgrade to 9.2 might fix the problem, but it hasn't. It happens
very often indeed, sometimes two minutes or so after a re-set.
A
re-set always cures it, but it will then recur. I do not have
this
problem at all. Have you come across anything similar, and are
there any settings which may be causing the problem? I should
add
that we are both using Keynote speech rather than Eloquence, as
Eloquence seemed even more problematic sometimes causing freezes.
Any thoughts please?
Best,
Peter
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