Hi,
What's the type of printer you told KeySoft to use: is KeySoft
set to use HP printers (either Deskjet or generic)? If yes, then
its the printer not understanding that a print job was in
progress. If the type is not set to HP series, then change the
printer type to HP series (from printer setup list) so KeySoft
can select the correct driver.
Cheers,
Joseph
----- Original Message -----
From: Jasmine Kotsay <[email protected]
To: JD Townsend <[email protected]>,
[email protected]
Date sent: Tue, 07 Feb 2012 09:48:35 -0800
Subject: re: [Braillenote] Printer question.
Hi,
That's right.
Yes, it is connected. There is both paper and ink in the
printer.
And, yes, it works with my pc.
----- Original Message -----
From: JD Townsend <[email protected]
To: Jasmine Kotsay <[email protected]>,
[email protected],
[email protected]
Date sent: Tue, 07 Feb 2012 09:19:28 -0500
Subject: re: [Braillenote] Printer question.
Hi,
So, your BrailleNote thinks it is printing, but the printer does
not. A problem indeed.
Silly Question: Is the printer on? Connected? Has paper and
fresh ink? Does it work with any other source, like a PC?
I do hope that this printer is compatible.
JD Townsend
Helping the light dependent to see.
Daytona Beach, Florida, Earth
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